We accept Master Card, Visa, PayPal,
and Bill Me Later through PayPal. Orders may be securely placed on-line at this web site, or by mail, phone, or fax. Always provide us with your e-mail address and/or phone number where you can be reached in the event that we need to discuss your order with you.
Please check your order carefully before you finalize
it. Orders are processed shortly after they are received
and in some cases, shipped within one hour of receiving
your order. If you find that you need to make a change
to your order, please contact us as soon as possible and
we will do our best to make the change. We cannot
make changes to an order once it has been processed for
shipping. Shipping charges are not refundable on
orders that have indicated an incorrect shipping address.
See also - our
INTERNATIONAL SHIPMENTS - Shipping is not available outside of the United States at this time.
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Sales tax of 6% will be applied to Vermont customers.
We do our best to keep all items in stock. Occasionally an item may be out of stock due to unpredictable sales of a particular item and may be temporarily removed from our web site until that item is back in stock.
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All orders are packaged with care to avoid damages. Should you receive any damaged products, please notify us within 48 hours. We will make arrangements to rectify the damages.
Cancelled orders that have been packed for shipping will be subject to a
restocking fee of 15% or $5, whichever is higher.
Our goal is to provide high quality products to our customers. If you are dissatisfied in any way, please let us know. Returns are accepted within 30 days of purchase in their original packaging. Be sure to enclose a copy of your order, sales receipt or a note indicating your name, phone number and order number so that we can locate your order to properly refund you. Please ship
by UPS, FedEx or insured mail for your protection
and prompt delivery. Your order will be refunded back to
the original method of payment once it has been
received. Sorry, shipping and handling fees are
not refundable. We do not resell returned products
ensuring the highest quality to our customers.
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The personal information you provide through our web site is received through a secure server. This information is used for the sole purpose of processing your order and to provide you with information regarding your order and our products. Your personal information will not be sold or given to any unrelated third party without your consent. You may contact us by e-mail, phone, fax, mail, or under the comment section of the order form to correct or update your personal information i.e. change of name, address, phone, or e-mail.
******** Thank you for shopping our on-line catalog ********
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